TERMS and CONDITIONS

Our Contract

You will receive an acknowledgement email confirming receipt of your order when you place an order. This email will be an acknowledgement only. A contract between us will only be formed when your payment has been confirmed and we will send you a confirmation by email that states the goods that you ordered have been dispatched to you. Only items listed in the confirmation email sent at the time of the dispatch will be included in the contract formed. We are not responsible for lost or damaged items during shipment.

Products

Buying products over the internet is a different shopping experience to buying from the store.  We will make every effort to display our product as accurately and as comprehensively as possible. However, as the actual colour you see will depend on your monitor settings, we cannot guarantee that your monitor’s display will accurately reflect the colour of the actual product.

All our measurements are approximate. Please refer to the size chart for further clarification. Please note due to the nature of manufacturing slight variations may occur.

Quality Check

All of our items will pass through quality checking process before they are deemed suitable to be shipped out. If your item appears to be damaged upon arrival, please contact us within 24 hours of receiving your item with images and details of the problem. In any unlikely event of a manufacturing defect, please do not hesitate to contact us providing sufficient evidence with image and proof of purchase.  We cannot be held responsible for any damages that are associated with mishandling during shipment. Please refer to our washing instruction attached to each of our product for handling and care. Damages to the product due to not following care instructions and guidelines are not our responsibility.

Prices & availability

All prices are subject to change without notice. Prices are inclusive of 10% tax. Delivery cost will be charged in addition and will be clearly displayed during check out unless stated otherwise. We will make every effort to make sure that prices of product on the website are correct. However, if we discover an error in the price of any goods that you have ordered, we shall inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled.

Complaints

We value customer satisfaction. Please contact us should you have any complaints or comments.


SYARAT dan KETENTUAN


Kontrak Kami

Ketika anda melakukan pembelian, kami akan mengirimkan email pemberitahuan. Kontrak diantara kami hanya akan bermulai pada saat pembayaran anda terkonfirmasi dan kami akan mengirimkan email konfirmasi pemesanan anda yang menyatakan bahwa order anda telah dikirimkan. Hanya produk-produk yang tercantumkan di email konfirmasi yang termasuk dalam kontrak jual beli kami. Pihak kami tidak bertanggung jawab atas kerusakan atau kehilangan barang dimasa pengiriman.

Produk

Kami memahami bahwa membeli produk di internet sangatlah berbeda dengan membeli produk di toko. Pihak kami akan berusaha sebisa mungkin untuk mendisplay produk kami seakurat dan sedetail mungkin. Tetapi, dikarenakan warna yang anda lihat sangatlah bergantung dari setting monitor anda, kami tidak bisa menjamin bahwa warna yang tampil dilayar monitor anda adalah warna yang sebenarnya.

Semua ukuran kami hanya sebagai acuan. Dikarenakan sifat dari manufaktur, sedikit variasi dapat terjadi. Untuk lebih jelas lagi, anda dapat melihat tabel ukuran kami.

Kualitas

Semua produk kami akan melalui pengecekan secara menyeluruh sebelum dinyatakan siap untuk dikirimkan. Apabila produk anda menerima produk yang rusak, mohon hubungi kami di contact us beserta bukti pembelian, bukti kerusakan dalam bentuk gambar dan penjelasan kerusakan dalam waktu 24 jam anda menerima produk kami. Kita tidak bertanggung jawab apabila kerusakan adalah akibat kesalahan penanganan pada saat pengiriman. Kerusakan akibat kelalaian atau kesalahan pengguna akibat tidak mengikuti instruksi perawatan adalah diluar tanggung jawab kami.

Harga dan Ketersediaan Produk

Harga dapat berubah sewaktu-waktu tanpa pemberitahuan. Semua harga yang tercantum adalah sudah termasuk ppn 10%. Biaya pengiriman akan ditambahkan dan dijelaskan di halaman check out. Kami akan berusaha sebaik-baiknya agar harga yang tercantum di situs kami adalah benar. Namun, apabila dimana adanya terjadi kesalahan dengan harga produk yang telah anda pesan, kami akan menghubungi anda untuk memberikan pilihan untuk memperbaiki pembayaran atau membatalkan pembelian anda. Apabila kami tidak berhasil menghubungi anda, pembelian anda akan dinyatakan batal.

Keluhan

Kami menghargai kepuasan pelanggan. Silahkan hubungi kami di contact us apabila anda memiliki keluhan atau komentar.